FAQs
Answers That Help You Move Forward
When you understand what to expect, everything feels easier. This FAQ page gives you clear answers to help you navigate scheduling, services, evaluations and more. You’ll find the information you need to feel supported, informed and ready for the next step.
Progress is measured through consistent data collection and regular clinical reviews. Families receive updates on skill development, behavior changes, and goal progression so improvements are clearly tracked and understood.
ABA therapy may be provided in a clinic setting, in the home, or through a combination of environments depending on your child’s needs and availability. Your clinical team will recommend the most appropriate setting.
ABA therapy is not a fixed timeline. Some children benefit from longer-term support, while others transition out as skills develop. Therapy duration is based on progress toward goals and is reviewed regularly with families.
Yes. Parent and caregiver involvement is an important part of ABA therapy. Families receive guidance, training, and ongoing communication so skills learned in therapy can be reinforced at home and in daily routines.
The number of recommended therapy hours varies based on your child’s age, strengths, needs, and clinical assessment. A BCBA determines appropriate hours after completing a comprehensive evaluation and discussing goals with your family.
In most cases, a formal autism diagnosis is required for insurance-funded ABA therapy. If your child has not yet received a diagnosis, our team can help guide you toward appropriate evaluation resources and explain next steps.
Getting started is simple. Once you contact compleatKiDZ, our team will guide you through each step, including intake, insurance verification, and scheduling an initial assessment. We work closely with families to make the process as smooth and supportive as possible.
Yes. Many children attend ABA therapy alongside school attendance. Your clinical team and school can work together to coordinate schedules that support consistency.
Therapy combines structured learning with fun, play-based activities geared to your child’s interests. Sessions focus on measurable goals and build skills through guided practice and reinforcement.
Families may have access to center-based therapy, in-home programs, or school-support services depending on region and needs. Programming is personalized to your child’s strengths and developmental goals.
Therapy is delivered by trained professionals, including:
- Board Certified Behavior Analysts (BCBAs) who design and supervise individualized programs
- Registered Behavior Technicians (RBTs) who implement daily therapy goals under BCBA supervision
Earlier intervention often leads to greater gains. Starting therapy as soon as concerns arise (often around age 2 when possible) helps children build foundational skills during critical developmental windows.
ABA supports skill development in areas like functional communication, self-care routines, school readiness, and social interaction. It also teaches children safer alternative behaviors to reduce challenging behaviors.
Applied Behavior Analysis (ABA) therapy is a research-supported treatment approach used to help children with autism learn new skills and reduce behaviors that make learning harder. It uses structured teaching, positive reinforcement, and individualized strategies.
While early signs often appear before age 2, reliable diagnoses are commonly made between 18 and 30 months. Earlier engagement with screening and evaluation allows families to begin support sooner.
A comprehensive assessment typically includes caregiver interviews about developmental history, play-based observations, and standardized tools administered by qualified clinicians. These components help determine whether a child meets criteria for autism and guide next steps.
Caregivers may notice differences in social engagement, communication milestones, repetitive behaviors, or responses to sensory experiences. If you have concerns, your pediatrician can recommend developmental screening tools and refer you for a formal evaluation.
Autism spectrum disorder is a neurodevelopmental condition that affects communication, social interaction, and behavior. It varies widely from child to child, so early identification and tailored supports help families navigate each child’s unique profile.
Autism is relatively common. According to the Centers for Disease Control and Prevention (CDC), approximately 1 in 31 children in the United States age 8 and younger are diagnosed with autism spectrum disorder. Boys are four times more likely to be diagnosed with autism than girls. Autism rates are consistent across racial, ethnic, and socioeconomic groups.1
The number of autism diagnoses has grown over the years. This is partly because people are more aware, doctors have better tools to diagnose, and the definition of autism has expanded. As a result, more children are being identified and getting the support they need!
https://www.cdc.gov/autism/data-research/index.html
Once we receive your child’s referral for ABA or behavioral therapy, our team will contact you to schedule an initial evaluation. A BCBA or licensed psychologist will assess your child and create a personalized treatment plan with ongoing therapy sessions tailored to their needs.
A referral from your child’s pediatrician ensures our ABA therapy program is the right fit and provides essential information to create a personalized treatment plan. If needed, we can coordinate with your pediatrician to make the process easy and stress-free.
Yes. During severe weather, our ABA therapy and pediatric therapy clinics may delay opening, close early, or close for the day. Any weather-related updates are posted on our website by 7:30 AM. If we close early, our front desk will contact families with affected appointments. You can also check our Instagram and Facebook (@compleatKiDZ) for real-time updates.
If your child isn’t feeling well on the day of their ABA therapy or pediatric therapy appointment, please call our front desk to reschedule. Keeping your child and our therapy environment healthy helps ensure safe, effective, and consistent care for everyone.
If you need to cancel or reschedule your child’s ABA therapy, autism evaluation, or pediatric therapy appointment, please call our Front Desk at least 24 hours in advance. Late cancellations or missed visits (“no-shows”) may result in services being placed on hold or discontinued, as consistent attendance is essential for your child’s progress and treatment outcomes.
If you ever need help rescheduling, our team is here to support you.
Most insurance plans, including Medicaid, require a doctor’s referral before covering ABA therapy, autism services, or pediatric therapy. If your child needs an ABA referral, you can download the compleatKiDZ ABA Letter to Physician and take it to your child’s doctor to speed up the process.
If you need help obtaining a referral or have questions about insurance requirements, our team is here to assist. Call us anytime at 704-718-2726.
compleatKiDZ provides pediatric physical therapy, occupational therapy, and speech therapy for children from birth through 18 years old.
Our ABA therapy program for children with autism currently serves ages 2 to 10, offering early intervention and developmental support.
If you are unsure whether your child meets the age requirements, our team is happy to help guide you and discuss available therapy options.
compleatKiDZ offers a full range of pediatric therapy services, including physical therapy, occupational therapy, speech therapy, ABA (behavior therapy), and In-Home Therapy.
Our in-home ABA therapy brings individualized autism treatment, skill-building, and parent support directly to your home for easier scheduling and stronger progress.
We also provide specialized interventions such as AAC, feeding/swallowing therapy, gait training, sensory integration, PROMPT, Beckman oral motor therapy, LAMP Words for Life, and more, all tailored to create personalized therapy plans that support your child’s growth, development, and success.
We accept cash, check, or credit cards for all co-payments. Payments are due prior to services, including ABA therapy, autism therapy, and pediatric therapy sessions. You may also make one payment for multiple visits if paid before the scheduled appointments.
Most ABA, autism, and pediatric therapy services are covered by major insurance plans with a doctor’s referral. Our team can assist you with insurance verification and coverage questions.
We understand that healthcare costs can be a strain on families. Any portion of ABA therapy or pediatric therapy services not covered by insurance such as deductibles, co-insurance, or co-pays is due at the time of service. If you are unable to pay in full, our team can help set up a deferred payment plan.
For assistance, please call us at 704-824-7800, option 4.
Your co-payment amount is determined by your insurance plan. Please be prepared to pay your co-payment at each ABA therapy or pediatric therapy session. If you are unable to pay, our front desk can assist you with a deferred payment plan.
compleatKiDZ accepts most major insurance plans, including Medicaid, to support families accessing ABA therapy, autism therapy, and pediatric therapy services. Click below to check if your insurance is accepted.
You can submit a referral through our online referral form, fax clinical documents 888-244-5493. Families may also contact us themselves, and our team will gather all required information.
For your child’s comfort and safety, we ask that medications be given before or after ABA therapy sessions. Emergency medications, such as EpiPens, are allowed, and our trained staff is prepared to respond if needed.
Bring lunch, snacks, a change of clothes, water, and diapers/pull-ups if needed. Personal toys are not necessary, as our therapists provide all materials to ensure a smooth, effective ABA therapy session.
Please bring your child’s insurance card, any required paperwork, IEP if available, notes on daily routines, and previous therapy or medical records. This helps our team create a personalized ABA or rehab therapy plan tailored to your child.
Please arrive 20 minutes early to complete necessary paperwork.
Your child’s initial ABA or Behavioral Therapy appointment includes a comprehensive evaluation by a Board Certified Behavior Analyst (BCBA). This assessment reviews developmental, social, communication, and behavioral skills to create a personalized treatment plan tailored to your child’s needs.
The initial evaluation typically lasts about one hour and includes therapist observation, standardized assessments, and a brief parent discussion to understand your child’s strengths, needs, and goals.
If your child has an IEP, please bring it so our team can review school goals and collaborate with local school-based providers. After the evaluation, our front desk team will assist you in scheduling ongoing ABA/Autism Therapy sessions at the clinic or in-home location most convenient for your family.
Please arrive 20 minutes early to complete necessary paperwork. The initial evaluation typically lasts about one hour and includes therapist observation, standardized assessments, and a brief parent discussion to understand your child’s developmental, motor, or communication needs.
If your child has an IEP, please bring it so our therapists can review school goals and coordinate with local school-based providers. After the evaluation, our front desk team will assist you in scheduling ongoing OT, PT, or Speech Therapy sessions at the clinic location most convenient for your family.
