THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.

Please review it carefully.

Our Commitment to Your Privacy

Compleat Kidz is committed to protecting the privacy and confidentiality of your child’s health information. This Notice describes how we may use and disclose Protected Health Information (PHI) and your rights regarding that information.

We are required by law, including the Health Insurance Portability and Accountability Act (HIPAA), to:

  • Maintain the privacy of your health information
  • Provide you with this Notice of our legal duties and privacy practices
  • Follow the terms of this Notice currently in effect

How We May Use and Disclose Your Information

We may use and disclose your child’s PHI for the following purposes:

1. Treatment

We may use and share health information to provide, coordinate, or manage care.
Example: Sharing information between speech therapists, occupational therapists, and other providers involved in your child’s care.

2. Payment

We may use and disclose information to bill and receive payment.
Example: Sending information to insurance companies to obtain reimbursement for services.

3. Healthcare Operations

We may use information for administrative and operational purposes.
Example: Quality improvement, staff training, licensing, and compliance activities.

Other Permitted Uses and Disclosures

We may also use or disclose PHI without your written authorization in certain situations, including:

  • Required by Law – Compliance with federal, state, or local laws
  • Public Health Activities – Reporting to public health authorities
  • Health Oversight Activities – Audits, inspections, or investigations
  • Abuse or Neglect Reporting – When required by law
  • Judicial and Administrative Proceedings – Court orders or legal processes
  • Law Enforcement – When required under specific conditions
  • Serious Threat to Health or Safety – To prevent harm

Uses Requiring Your Authorization

We will obtain your written authorization before:

  • Sharing psychotherapy notes (if applicable)
  • Using PHI for marketing purposes
  • Selling PHI
  • Any other uses not described in this Notice

You may revoke your authorization at any time in writing.

Your Rights Regarding Your Health Information

You have the following rights:

1. Right to Access

You may request a copy of your child’s health records.

2. Right to Amend

You may request corrections if you believe information is inaccurate or incomplete.

3. Right to an Accounting of Disclosures

You may request a list of certain disclosures we have made.

4. Right to Request Restrictions

You may request limits on how we use or disclose PHI (we are not always required to agree).

5. Right to Request Confidential Communications

You may request we contact you in a specific way (e.g., only via phone or email).

6. Right to a Paper Copy

You may request a paper copy of this Notice at any time.

Our Responsibilities

Compleat Kidz is required to:

  • Maintain the privacy and security of PHI
  • Notify you if a breach occurs that may compromise your information
  • Follow the duties and privacy practices described in this Notice

Changes to This Notice

We reserve the right to change this Notice at any time. Updated versions will be posted on our website with a revised effective date.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health & Human Services.

We will not retaliate against you for filing a complaint.

Website Privacy

When you visit our website:

  • We may collect non-identifiable information such as browser type and pages visited
  • Any personal information submitted via forms is protected and used only for intended purposes
  • We implement reasonable safeguards to protect data transmitted online

Acknowledgment

By using our services, you acknowledge that you have received or had access to this Notice of Privacy Practices.